Extremely disappointed with service

Review of Lithia by Brenda Vasquez · November 2, 2025

1/5

My car was in for a simple oil change, and they scratched the bumper. Then they acted like they didn't do it. Avoid this service center.

More reviews of Lithia

  • Ronald Guerrero

    July 20, 2026 · Experience July 20, 2026

    Verified customer

    Aggressive sales tactics at the desk

    I really didn't appreciate the constant pressure to buy an extended warranty. It felt like I couldn't leave until I said no ten times.

  • Donald Lizotte

    July 5, 2026 · Experience July 5, 2026

    Verified customer

    Great trade-in value for my truck

    They gave me a fair price for my old truck. The transition into my new car was seamless and everyone was super friendly.

  • Alexander Reyna

    June 15, 2026 · Experience June 15, 2026

    Verified customer

    Seamless experience, love the new car

    The entire team was so helpful. From the trade-in to the final test drive, everything went perfectly. Definitely coming back for service.

  • Gregory Sandoval

    March 16, 2026 · Experience March 16, 2026

    Verified customer

    Easy car buying process

    I had a great time working with Mike. He helped me trade in my sedan for a newer SUV and the financing was straightforward.