Communication issues after the sale

Review of Lithia by Paul Mendoza · November 5, 2024

2/5

Once I signed the paperwork, it was like nobody knew who I was. I had questions about the warranty and getting a callback was impossible.

More reviews of Lithia

  • Ronald Guerrero

    July 20, 2026 · Experience July 20, 2026

    Verified customer

    Aggressive sales tactics at the desk

    I really didn't appreciate the constant pressure to buy an extended warranty. It felt like I couldn't leave until I said no ten times.

  • Donald Lizotte

    July 5, 2026 · Experience July 5, 2026

    Verified customer

    Great trade-in value for my truck

    They gave me a fair price for my old truck. The transition into my new car was seamless and everyone was super friendly.

  • Alexander Reyna

    June 15, 2026 · Experience June 15, 2026

    Verified customer

    Seamless experience, love the new car

    The entire team was so helpful. From the trade-in to the final test drive, everything went perfectly. Definitely coming back for service.

  • Gregory Sandoval

    March 16, 2026 · Experience March 16, 2026

    Verified customer

    Easy car buying process

    I had a great time working with Mike. He helped me trade in my sedan for a newer SUV and the financing was straightforward.