Mediocre experience with financing

Review of Lulu by Deb McCall · January 25, 2026

3/5

The car is nice, but the financing process was disorganized. They kept losing my documents. It eventually got done, but it was much more stressful than it needed to be.

More reviews of Lulu

  • Andrew Castillo

    August 12, 2026 · Experience August 12, 2026

    Verified customer

    Five stars for the staff

    The entire team here is professional and honest. I never felt pressured to add extra warranties I didn't need. Truly a different kind of dealership experience.

  • Jack Weaver

    May 30, 2026 · Experience May 30, 2026

    Verified customer

    Smooth trade and easy financing

    Traded in my old SUV and got a fair deal on a newer model. Financing was quick and clear. I really appreciate how helpful Aaron was throughout the whole process.

  • Jonathan Meyers

    May 23, 2026 · Experience May 23, 2026

    Verified customer

    Best car buying experience ever

    Just picked up a used SUV from Lulu. Aaron made the process so smooth and fast. No hidden fees, just straightforward pricing. Will be back for our next car.

  • Rick Jones

    April 13, 2026 · Experience April 13, 2026

    Verified customer

    Vehicle had hidden issues

    I bought a car here last month, but the AC failed within two days. Dealing with the service department has been a headache and they won't cover the parts.