Justin Halloran
May 25, 2026 · Experience May 25, 2026
Expert care for my Mercedes
I trust them with all my maintenance. They know exactly what to look for and the service is always completed on time.
Mercedes-Benz of Bonita Springs Service Center
3.9Great · 11 reviews · 11 verifiedUnclaimed
11 reviews
- Verified customer
- Verified customer
Jerry Sampson
March 30, 2026 · Experience March 30, 2026
Average service experience this time
The work was fine, but they didn't wash my car as promised. Little details matter when you're paying premium prices.
- Verified customer
Karen Voiles
January 11, 2026 · Experience January 11, 2026
Efficient and high quality care
They always get my vehicle back to me when promised. The loaner car was clean and the staff is always polite and helpful.
- Verified customer
Christine Crane
November 25, 2025 · Experience November 25, 2025
Great work but pricey
The technical work is top notch, but they are expensive. Always worth it for peace of mind, though a little cheaper would be nice.
- Verified customer
Deborah Gannon
November 12, 2025 · Experience November 12, 2025
Service was not up to par
My car came back with grease on the leather seat and they forgot to reset the service light. Very disappointed given the brand.
- Verified customer
Robert Hayes
October 7, 2025 · Experience October 7, 2025
Good service, solid communication
They do good work. Sarah was helpful, though I had to wait a bit extra for my paperwork when picking up.
- Verified customer
Pamela Thompson
September 2, 2025 · Experience September 2, 2025
Too much money for nothing
Scheduled an oil change and it turned into an overpriced inspection list. Communication was poor and I felt like a number, not a client.
- Verified customer
James Miller
July 15, 2025 · Experience July 15, 2025
Friendly advisors and quality work
Always polite. They kept me updated on my car's status via text, which I really liked. Great location for service.
- Verified customer
George Kolbinskie
January 14, 2025 · Experience January 14, 2025
Professional and fast service
Everything was perfect. The advisors are knowledgeable and explain exactly what was done to the car. Very happy with the results.
- Verified customer
Barbara Farina
November 25, 2024 · Experience November 25, 2024
Reliable dealer for my service
They are very thorough and keep detailed records. It gives me confidence knowing the work is done right the first time.
- Verified customer
Laura Pittman
November 2, 2024 · Experience November 2, 2024
Exceptional service for my E-Class
The service department here is fantastic. Sarah kept me updated throughout the day while they serviced my vehicle. Always professional and clean.