Susan Delgado
July 15, 2026 · Experience July 15, 2026
Mediocre experience at the desk
The car is great, but the service desk was very unorganized during my appointment. I expected better coordination for the price.
Mercedes-Benz of Fort Lauderdale
3.6Average · 17 reviews · 17 verifiedClaimed profile
17 reviews
- Verified customer
- Verified customer
Zachary Pruitt
July 11, 2026 · Experience July 11, 2026
Hidden costs on service bill
I was quoted one price and the final bill was hundreds higher with extra fees they didn't explain. Very deceptive practices.
- Verified customer
Nancy J. Walker
June 4, 2026 · Experience June 4, 2026
Exceptional service experience
Brought my E-Class in for a checkup. The staff was professional and the car was returned cleaner than when I dropped it off.
- Verified customer
Michael Shutter
June 3, 2026 · Experience June 3, 2026
Top-notch dealership in every way
From the sales team to the service department, everyone is incredibly helpful. This is exactly how a luxury dealership should operate.
- Verified customer
Robert Dorr
June 1, 2026 · Experience June 1, 2026
Good dealership for luxury cars
Very classy place. Sales people are professional and not too pushy. Had a small issue with the paperwork, but it was corrected.
- Verified customer
Ron Taylor
April 24, 2026 · Experience April 24, 2026
Solid cars and good staff
I like the service I get here. They are honest about what the car needs and don't push unnecessary repairs. Good, clean shop.
- Verified customer
Chris Shipe
December 4, 2025 · Experience December 4, 2025
Luxury experience from start to finish
They treated me like royalty. The purchase process was fast and they ensured I knew how to use all the new tech features.
- Verified customer
Gloria Schiavone
October 23, 2025 · Experience October 23, 2025
Very happy with my choice
Thanks to Dave for helping me pick out the perfect SUV. He really took the time to show me all the safety features.
- Verified customer
Donna Fitzgerald
October 6, 2025 · Experience October 6, 2025
Avoid this service center
They kept my car for two weeks for a simple fix. No loaner provided and nobody could explain the delay. Never again.
- Verified customer
Megan Cortes
September 19, 2025 · Experience September 19, 2025
Professional and courteous staff
My service advisor was very clear about what was needed. Car drives perfectly now. Just a bit expensive, but that's expected here.
- Verified customer
Paul Mendoza
August 9, 2025 · Experience August 9, 2025
Best car buying experience
Buying a luxury vehicle is usually stressful, but here it was seamless. Thanks to Jason for his expertise during the whole process.
- Verified customer
Matthew Cole
July 10, 2025 · Experience July 10, 2025
Good quality and great cars
I'm a loyal customer for a reason. They really know their cars. My only feedback is that the scheduling for service is always booked up.
- Verified customer
Synthia Horvath
June 24, 2025 · Experience June 24, 2025
Service department is terrible
They damaged my leather seats during a basic oil change and denied responsibility. Unbelievable for a high-end dealership.
- Verified customer
Timothy Joley
June 9, 2025 · Experience June 9, 2025
Unprofessional and dismissive staff
Was ignored when I walked in for 20 minutes while sales staff chatted with each other. I walked out and bought a car elsewhere.
- Verified customer
Justin Lawson
January 27, 2025 · Experience January 27, 2025
Fantastic customer service
Everything about my visit was smooth. The loaner vehicle was brand new and the service was performed ahead of schedule. Great job.
- Verified customer
Pamela Knight
January 20, 2025 · Experience January 20, 2025
Nice cars but bad communication
Love the vehicle I bought, but the communication during the waiting period was poor. I had to chase them for updates constantly.
- Verified customer
Barbara Farina
October 9, 2024 · Experience October 9, 2024
Excellent service and advice
The parts department found a hard-to-get part for my classic Benz. I am so impressed with their knowledge and helpfulness.