Mercedes-Benz of Naples

4.5Excellent · 13 reviews · 13 verifiedClaimed profile

13 reviews

  • Max Lane

    June 13, 2026 · Experience June 13, 2026

    Verified customer

    Always great service here

    My service advisor is always spot on with my repairs. Never feel like I'm being upsold, just given good advice.

  • Paul Horn

    January 9, 2026 · Experience January 9, 2026

    Verified customer

    Truly elite experience

    From the moment I walked in, I was treated well. Highly recommend this dealer to anyone looking for a luxury car.

  • Liz Bobbie

    December 15, 2025 · Experience December 15, 2025

    Verified customer

    Good quality, fair trade value

    I got a good deal on my trade-in and the new car is perfect. Would have liked a quicker finance sign-off, but no complaints.

  • Michael Shutter

    November 29, 2025 · Experience November 29, 2025

    Verified customer

    Very happy with the purchase

    Found a great pre-owned E-Class and the staff handled everything flawlessly. Smooth, professional, and quick.

  • Laura Daniel

    November 5, 2025 · Experience November 5, 2025

    Verified customer

    Bad experience with management

    Felt like they didn't care about my issues once I drove the car off the lot. Very frustrating communication.

  • Megan Cortes

    October 12, 2025 · Experience October 12, 2025

    Verified customer

    Long wait for a simple check

    Scheduled an appointment but still had to wait for nearly two hours. Service is good but efficiency needs work.

  • Josephq Knick

    September 18, 2025 · Experience September 18, 2025

    Verified customer

    Expert technicians and fair pricing

    They identified an issue with my suspension that two other shops missed. Glad I brought it here for a fix.

  • Donald Lizotte

    July 20, 2025 · Experience July 20, 2025

    Verified customer

    Extremely professional sales team

    They spent hours showing me different features on the new models. No pressure, just helpful information.

  • Jose Figueroa

    July 13, 2025 · Experience July 13, 2025

    Verified customer

    Best dealership in Florida

    They take customer service to the next level. Every time I visit, I feel like a valued client.

  • David McCarty

    June 3, 2025 · Experience June 3, 2025

    Verified customer

    The gold standard in Naples

    Exceptional staff and really beautiful facility. My car came back looking brand new after the service.

  • Brian Burgee

    February 2, 2025 · Experience February 2, 2025

    Verified customer

    Top notch service department

    They always get me in and out efficiently. Their technicians know these cars inside and out.

  • Angela Whitlock

    January 23, 2025 · Experience January 23, 2025

    Verified customer

    Buying my Benz was easy

    Traded in my old SUV and the process was fair and quick. Thanks to the finance team for making it simple.

  • Susan Delgado

    November 19, 2024 · Experience November 19, 2024

    Verified customer

    The staff here is wonderful

    Very patient throughout the entire process. They helped me compare several different models until I found the right one.