Victor Morales
June 21, 2026 · Experience June 21, 2026
Top notch service department
Every time I bring my Mercedes here, the team is professional. Special shoutout to Sarah for keeping me posted on the part arrival. Best dealer in Palm Beach.
Mercedes-Benz Of North Palm Beach
4.2Great · 15 reviews · 15 verifiedClaimed profile
15 reviews
- Verified customer
- Verified customer
Kenneth Blake
April 12, 2026 · Experience April 12, 2026
Terrible communication regarding my service
Took my GLE in for a simple sensor issue and it took four days to hear back. Nobody updated me on the parts status. Very frustrated with the lack of transparency here.
- Verified customer
William Pouch
March 1, 2026 · Experience March 1, 2026
Professional and fast service
Dropped off my car for its annual service. They provided a loaner which was a nice touch. Everything was done right on time as promised.
- Verified customer
Anonymous Anonymous
February 9, 2026 · Experience February 9, 2026
Smooth trade-in and purchase
I was worried about my trade-in value, but they gave me a very fair offer. The transition into my new Mercedes was seamless and stress-free.
- Verified customer
Nicholas
January 25, 2026 · Experience January 25, 2026
Best dealer experience I've had
Came in looking at a used sedan and left with a newer model. Jason was helpful, upfront about the trade-in value, and had me out the door in an hour.
- Verified customer
Janet Ocampo
January 7, 2026 · Experience January 7, 2026
Mixed feelings on pricing
The technicians do great work, but the hourly labor rates are getting hard to justify. Seems a bit high compared to other shops in the area.
- Verified customer
Debra Whisanant
November 5, 2025 · Experience November 5, 2025
Great staff, very helpful
The sales team is very knowledgeable. They answered all my questions about the tech in my new vehicle. I wish the lobby had better snack options.
- Verified customer
Peter Vance
October 29, 2025 · Experience October 29, 2025
Quick, easy, and professional
Everything was top-tier. From the greeting at the door to the final walkthrough, the staff was attentive and quick to answer any questions I had.
- Verified customer
Suzanne
September 2, 2025 · Experience September 2, 2025
Decent service but long wait
The mechanics seem to know their stuff with my C300, but I sat in the lobby for three hours for an oil change. Too slow for a luxury dealership.
- Verified customer
Paul Mendoza
June 1, 2025 · Experience June 1, 2025
Average service experience
Service was fine but nothing special. My car was returned clean, but they missed a small trim piece I asked them to check during the walkaround.
- Verified customer
Daniel Eckert
May 12, 2025 · Experience May 12, 2025
Seamless buying process with Marcus
Marcus made buying my new E-Class so easy. He handled my trade-in value fairly and the finance team didn't push any extra junk I didn't want. Great experience.
- Verified customer
Jack Doan
March 8, 2025 · Experience March 8, 2025
Solid experience buying my SUV
Good inventory and fair pricing. Only knocked a star off because the delivery of the vehicle took longer than expected after we signed the paperwork.
- Verified customer
Eleanor Apuzzo
March 4, 2025 · Experience March 4, 2025
Good car but financing took ages
Love my new Mercedes, but the finance office process took way too long on a Saturday afternoon. Other than that, everything was handled professionally.
- Verified customer
Connie Galietti
February 17, 2025 · Experience February 17, 2025
Outstanding customer service from start
I had a wonderful time working with the team. They went above and beyond to make sure my new car was perfect before I drove off the lot.
- Verified customer
Barbara Lemons
January 2, 2025 · Experience January 2, 2025
Fantastic service department
Whenever I visit, the staff is welcoming and efficient. They genuinely care about the customer and make sure the job is done perfectly every time.