Terrible customer service experience

Review of Merv's Mower by William Foster · February 24, 2025

2/5

The guy at the counter was rude when I asked about my repair status. My mower was still sitting in the same spot after 3 days.

More reviews of Merv's Mower

  • Donald Lizotte

    March 24, 2026 · Experience March 24, 2026

    Verified customer

    Never fixed my mower

    Dropped off my mower weeks ago for a simple blade repair. They kept delaying the part shipment. Never again.

  • Mark Sullivan

    January 5, 2026 · Experience January 5, 2026

    Verified customer

    Saved me money on repairs

    They fixed a simple fuel issue when another shop told me I needed a whole new engine. Honest people here, highly recommend.

  • Barbara Ellis

    October 5, 2025 · Experience October 5, 2025

    Verified customer

    Professional and helpful staff

    They tuned up my old riding mower and it runs like it is brand new. Fair pricing and they even sharpened the blades for me.

  • Kevin Robinson

    September 29, 2025 · Experience September 29, 2025

    Verified customer

    Solid shop for mower parts

    I go here whenever I need belts or blades for my John Deere. Usually in stock and prices are reasonable compared to the big box stores.