Too much pressure to upgrade
Review of Metro by T-Mobile by Justin Lawson · January 23, 2026
2/5
I came in to pay my bill and felt like they wouldn't let me leave until I bought a new phone.
More reviews of Metro by T-Mobile
- Verified customer
Justen Kruse
July 29, 2025 · Experience July 29, 2025
Fantastic customer service experience
Very patient with all my tech questions. Sarah is a rockstar for helping set up my new phone.
- Verified customer
Dave Richard
June 23, 2025 · Experience June 23, 2025
Good service just a short wait
Helpful staff, though there was a bit of a wait because only one person was working the floor.
- Verified customer
Amanda Rojas
May 2, 2025 · Experience May 2, 2025
Best spot for local service
The store is always clean and Mark is very knowledgeable about the data plans.
- Verified customer
Jack Weaver
February 14, 2025 · Experience February 14, 2025
Super helpful staff here
Dropped my phone and screen cracked. They had a replacement ready instantly. Thanks for the quick fix.