Metro by T-Mobile

4.4Great · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Robert Michael Goynes

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Excellent store experience

    Very friendly staff and very clean store. They really knew their stuff when I had questions about the data plans.

  • Nicole Baptiste

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Helpful with upgrades

    They made upgrading my phone painless. Very efficient team working here.

  • Jason Mercer

    August 3, 2026 · Experience August 3, 2026

    Verified customer

    Helpful staff member

    Came in to upgrade my phone. The guy who helped me, Dave, was really patient while I picked out a case. Good experience overall.

  • Robert Bujeiro

    July 18, 2026 · Experience July 18, 2026

    Verified customer

    Best phone store

    Everything worked perfect. Got my new phone setup and transferred in like twenty minutes.

  • Benjamin Trask

    July 13, 2026 · Experience July 13, 2026

    Verified customer

    Highly recommend this location

    Every time I go in here they are smiling and helpful. They don't try to force extra stuff on you either.

  • Larry Ashford

    May 16, 2026 · Experience May 16, 2026

    Verified customer

    Okay but busy

    Too many people in here on a Saturday. Only one person working the counter. Had to wait forever.

  • Josephq Knick

    April 29, 2026 · Experience April 29, 2026

    Verified customer

    Good phone selection

    Found the exact model I wanted. The staff got it activated for me in about fifteen minutes. No complaints.

  • Rebecca Shaw

    November 26, 2025 · Experience November 26, 2025

    Verified customer

    Always helpful here

    Stopped by for a screen protector and they put it on for me. Perfect job.

  • Matthew Cole

    November 19, 2025 · Experience November 19, 2025

    Verified customer

    Friendly store staff

    Every time I visit I have a great experience. They are super professional.

  • Nancy J. Walker

    August 6, 2025 · Experience August 6, 2025

    Verified customer

    Solid store in town

    Good place to go if you need quick help with your phone. Staff is usually pretty knowledgeable.

  • Clint Reid Sr

    June 24, 2025 · Experience June 24, 2025

    Verified customer

    Good experience all around

    Nice store with lots of options. Helpful staff made the process simple.

  • Henry Purnell

    March 14, 2025 · Experience March 14, 2025

    Verified customer

    Great plan pricing

    Saved a lot of money switching over to Metro. The staff helped me get the best deal for my budget.

  • Erich Metz

    February 3, 2025 · Experience February 3, 2025

    Verified customer

    Perfect service today

    I was having major issues and they fixed it instantly. Great team.

  • Connie Melendy

    January 24, 2025 · Experience January 24, 2025

    Verified customer

    Professional and friendly

    They explained my bill to me and I finally understood why it changed. Very helpful.

  • Nancy Kowalski

    January 17, 2025 · Experience January 17, 2025

    Verified customer

    Great deals and service

    Found a better plan for a cheaper price. Very happy with the help.

  • Michael Brooks

    November 25, 2024 · Experience November 25, 2024

    Verified customer

    Super helpful today

    Needed help fixing my voicemail and they walked me through it in no time. Really nice folks.

  • Marc S.

    November 1, 2024 · Experience November 1, 2024

    Verified customer

    Rude customer service

    Walked in and they acted like I was bothering them. Didn't even look up from the counter for five minutes.

  • Richard Hill

    October 12, 2024 · Experience October 12, 2024

    Verified customer

    Quick service here

    I needed a new sim card and they had it done fast. The lady at the front was very polite and efficient.

  • Deborah Barnhart

    August 27, 2024 · Experience August 27, 2024

    Verified customer

    Love this store

    They make everything easy. No reason to go anywhere else for phone help.