Poor communication on repair delay

Review of MFL Industrial Services by Sandra Seibel · May 20, 2026

2/5

Brought our forklift in for hydraulic issues and was told it would be ready in two days. It took nearly two weeks and they didn't call to update us once.

More reviews of MFL Industrial Services

  • Nancy J. Walker

    August 6, 2026 · Experience August 6, 2026

    Verified customer

    Overcharged for simple repair

    Really disappointed in the labor charge for a simple filter swap. I feel like they saw a commercial customer and just hiked the price up way too high.

  • Sandra Pope

    December 29, 2025 · Experience December 29, 2025

    Verified customer

    Great forklift maintenance team

    These guys really know their equipment. Had a major issue with our lift truck and Brian had it back in operation within 24 hours. Very professional and reliable.

  • Nancy Kowalski

    November 14, 2025 · Experience November 14, 2025

    Verified customer

    Top tier forklift repair

    The team at MFL handled our complex transmission issue flawlessly. It’s hard to find good mechanics for older equipment, but these guys are truly experts.

  • Kimberly Tran

    June 9, 2025 · Experience June 9, 2025

    Verified customer

    Fast service and knowledgeable techs

    We needed a part for an older model forklift and MFL had it in stock. Saved us a ton of downtime. Staff was very helpful with installation advice as well.