Sales good, service needs work
Review of Miami Lakes Chrysler by William Pouch · August 6, 2025
3/5
Bought the car here and it was great. Bringing it back for maintenance has been hit or miss with wait times.
More reviews of Miami Lakes Chrysler
- Verified customer
Michael Pinero
April 11, 2026 · Experience April 11, 2026
Average dealership experience today
Staff is okay, but service takes way too long. I spent three hours for a simple oil change.
- Verified customer
Chuck Burgess
February 16, 2026 · Experience February 16, 2026
Poor communication from service
They didn't call me when the car was ready. I sat waiting for an extra hour because no one checked the list.
- Verified customer
Evelyn Marsh
November 1, 2025 · Experience November 1, 2025
Frustrating visit for repairs
They never have parts in stock, so I had to make two trips for the same repair. Not efficient at all.
- Verified customer
Max Lane
May 12, 2025 · Experience May 12, 2025
Friendly sales team and great deal
I had a great experience buying a new Chrysler here. David made everything seamless and helped me get a good rate.