Michael Pinero
August 12, 2026 · Experience August 12, 2026
Poor communication on pickup
They never called to tell me my glasses were ready after two weeks. Had to call.
17 reviews
- Verified customer
- Verified customer
Matthew Sullivan
July 27, 2026 · Experience July 27, 2026
Hard to get help
The store was crowded and I waited 20 minutes just to look at the display cases.
- Verified customer
Steve Crowthers
July 26, 2026 · Experience July 26, 2026
Best glasses in NYC
Always get compliments on my Moscot frames. The quality is simply unmatched here.
- Verified customer
Deb McCall
May 1, 2026 · Experience May 1, 2026
Happy with my purchase
Took a while to get an appointment, but the service was great once I got there.
- Verified customer
The Outlaw Olive
March 22, 2026 · Experience March 22, 2026
Great frames and friendly vibe
Love the history and the style here. Always a pleasure to shop for glasses.
- Verified customer
Nancy Kowalski
February 2, 2026 · Experience February 2, 2026
Incredible service and style
They fixed my old frames and helped me pick out a new pair effortlessly.
- Verified customer
Sandra Pope
December 14, 2025 · Experience December 14, 2025
Nice style and quality
A bit pricey, but the quality of the lenses is clearly better than my last pair.
- Verified customer
Nancy J. Walker
December 5, 2025 · Experience December 5, 2025
Great quality spectacles
Friendly opticians. The exam was thorough and the frames look great on me. Good experience.
- Verified customer
Brian Whitaker
August 29, 2025 · Experience August 29, 2025
Excellent selection and staff
Great vibe in the store. Found frames that fit my face perfectly in minutes.
- Verified customer
Jered Hess
May 30, 2025 · Experience May 30, 2025
Lost my order entirely
They lost my prescription lenses. After three weeks they told me to reorder them. Terrible.
- Verified customer
Amanda Rojas
March 23, 2025 · Experience March 23, 2025
Stellar customer service today
They took the time to explain all the lens coatings. Really informative and helpful.
- Verified customer
Shelley Ross
January 5, 2025 · Experience January 5, 2025
Beautiful frames, good store
Found some really nice glasses. They were patient with me while I tried on everything.
- Verified customer
Driver
December 24, 2024 · Experience December 24, 2024
Classic style and great fit
Every time I walk in they treat me like a regular. Best optician in NYC.
- Verified customer
George Petrov
December 5, 2024 · Experience December 5, 2024
Frames arrived scratched
Had to wait two weeks only to find a scratch on the lens. Very disappointing experience.
- Verified customer
Rebecca Shaw
December 3, 2024 · Experience December 3, 2024
Average service this time
Usually love it here, but they were quite dismissive when I asked for a minor adjustment.
- Verified customer
Sammy Sallam
November 15, 2024 · Experience November 15, 2024
Good frames but long wait
Frames are beautiful but the turnaround time was way longer than they promised me initially.
- Verified customer
John Knapek
October 20, 2024 · Experience October 20, 2024
Top notch frames and service
I love my new pair of Moscot frames. The staff helped me pick the best style.