Avoid this place at all costs

Review of Neptune City by Marie Dupont · September 7, 2024

1/5

The manager was rude and dismissive when I asked about my repair status. My car was held for over a week for a simple part.

More reviews of Neptune City

  • Sagoingne

    July 19, 2026 · Experience July 19, 2026

    Verified customer

    Super helpful staff

    Everyone at the desk was very helpful with my parts order. They tracked down a specific sensor for my older model vehicle immediately.

  • Jeff Harness

    December 10, 2025 · Experience December 10, 2025

    Verified customer

    Awful experience from start to finish

    I am never going back here. The service department broke a piece of my dashboard while doing a basic oil change and denied doing it.

  • William Foster

    November 28, 2025 · Experience November 28, 2025

    Verified customer

    Fast and reliable repairs

    They had me back on the road in less than a day. Super happy with the level of detail they put into their work.

  • Paul Horn

    November 20, 2025 · Experience November 20, 2025

    Verified customer

    Honest shop with fair rates

    They fixed my brakes and didn't try to sell me a bunch of extra stuff I didn't need. Honest people are hard to find these days.