Disappointing service after upgrade

Review of Nichols Truck Bodies by Mark Kijas · May 19, 2026

2/5

Had a custom lift installed and it started rattling after two weeks. When I went back, they made me pay a diagnostic fee to fix their own mistake.

More reviews of Nichols Truck Bodies

  • Charlie Roessler

    May 7, 2026 · Experience May 7, 2026

    Verified customer

    Hard to reach on the phone

    The work quality on my welding project was great. However, it's incredibly frustrating trying to get anyone on the phone for status updates.

  • Steve Crowthers

    May 5, 2026 · Experience May 5, 2026

    Verified customer

    The best truck shop in Jacksonville

    Brought in my fleet for a custom bed upgrade. They handled it exactly as I requested and the pricing was very fair for the high-end materials.

  • Jason Ensey

    April 1, 2026 · Experience April 1, 2026

    Verified customer

    Efficient repair for my heavy rig

    They handled a complex repair on my dump truck and saved me from having to buy a new one. Their parts knowledge is second to none in town.

  • Debra Leone

    February 24, 2026 · Experience February 24, 2026

    Verified customer

    Good work on my utility body

    The fabrication team did a good job installing my new truck body. It looks sturdy. The turnaround was a few days longer than promised but worth it.