Terrible customer service experience
Review of Nike 21M by Zachary Pruitt · December 7, 2025
1/5
Asked a rep for help twice and was ignored both times. Finally just left. Not coming back here if they don't value customers' time at all.
More reviews of Nike 21M
- Verified customer
Chris Heywang
July 21, 2026 · Experience July 21, 2026
Rude staff and messy store
The place was a total disaster and no one wanted to help. Spent 20 minutes looking for a shoe box before giving up and walking out. Bad experience.
- Verified customer
Clint Reid Sr
June 22, 2026 · Experience June 22, 2026
Excellent store selection
Very clean store with helpful staff members. They made the shopping process very easy and efficient for me today. I will definitely be back soon.
- Verified customer
David Coleman
May 27, 2026 · Experience May 27, 2026
Great place for active gear
Picked up some running shoes and the service was top notch. Really appreciate the advice on breaking in new shoes properly from the staff.
- Verified customer
Figueroa-Robbins
March 31, 2026 · Experience March 31, 2026
Fast service and great stock
Even when they are packed, the staff keeps it moving. Got in and out with my new gear in under 15 minutes. Very impressive efficiency.