Donald Lizotte
July 4, 2026 · Experience July 4, 2026
Great team at Nissan
The service advisors are always honest and helpful. I’ve been bringing my car here for two years and never had a major issue. Reliable shop.
18 reviews
- Verified customer
- Verified customer
Josephq Knick
March 24, 2026 · Experience March 24, 2026
Communication issues after sale
Sales process was fine, but getting my registration paperwork sorted out has been a nightmare. Nobody returns my calls in the finance office.
- Verified customer
Laura Daniel
March 12, 2026 · Experience March 12, 2026
Very satisfied with my purchase
Mike in sales made everything so easy. He answered all my questions about the financing terms and I never felt pressured. Great experience overall.
- Verified customer
Design Eagles
March 11, 2026 · Experience March 11, 2026
Always a pleasure
The team at Nissan of Orange Park always goes the extra mile. Whether it's service or a new purchase, I know I'm in good hands.
- Verified customer
Emily Campbell
February 26, 2026 · Experience February 26, 2026
Worst service experience ever
They told me my car was ready after a major repair, but it broke down again three miles later. Extremely disappointed in the quality control here.
- Verified customer
Jason Ensey
January 8, 2026 · Experience January 8, 2026
Exceptional customer care
Brought my car in for a recall notice. They handled it professionally and even washed the car for me. Very impressed with the level of service.
- Verified customer
Jennifer Ortiz
October 20, 2025 · Experience October 20, 2025
Average service experience
Car is fine, but the communication during the repair process could definitely be improved. Had to call multiple times to get an update on parts.
- Verified customer
Susan Delgado
September 22, 2025 · Experience September 22, 2025
Good car, good experience
Loving my new Rogue. The process was straightforward, though the finance meeting took a bit longer than I hoped. Overall, a positive experience.
- Verified customer
Nathan Ruiz
August 12, 2025 · Experience August 12, 2025
Nice experience overall
Bought a used car here recently. The vehicle is in great condition. Just wish the sales process was slightly more streamlined on a busy Saturday.
- Verified customer
James Miller
June 22, 2025 · Experience June 22, 2025
Okay but wait times are long
Quality of work is good, but even with an appointment, I wait over an hour for basic oil changes. Needs better coordination in the shop.
- Verified customer
Samuel Grauer
June 17, 2025 · Experience June 17, 2025
Best Nissan dealer in Jacksonville
Came in for maintenance and was out faster than expected. The waiting area is clean and the staff is very polite. Always a reliable experience here.
- Verified customer
Deborah Salas
May 7, 2025 · Experience May 7, 2025
Amazing service team
Big shout out to Mike for fixing my Altima so quickly. The service department is always on point and explains everything clearly before doing any work.
- Verified customer
Anita Hermann
January 29, 2025 · Experience January 29, 2025
Happy with my new vehicle
The sales process was very smooth and transparent. I felt comfortable and well-informed throughout the entire transaction. Definitely a great dealership.
- Verified customer
Justin Lawson
January 19, 2025 · Experience January 19, 2025
Quick, easy, and professional
Everything went smoothly from the test drive to signing the papers. The staff is knowledgeable and friendly. Love my new car, thanks team!
- Verified customer
David McCarty
January 10, 2025 · Experience January 10, 2025
Stay away from this service center
They quoted me one price and then tried to charge nearly double when I came to pick it up. Very dishonest business practices in my opinion.
- Verified customer
Brian Whitaker
December 8, 2024 · Experience December 8, 2024
Helpful staff, great service
They always get my car in and out quickly. The techs know the Nissan brand inside out. Really appreciate the consistency I get here.
- Verified customer
Jay Tass
November 24, 2024 · Experience November 24, 2024
Best car buying experience
Professional, clean, and efficient. I’ve bought two cars here now and wouldn’t go anywhere else. Highly recommend to everyone in Jacksonville.
- Verified customer
William Foster
October 17, 2024 · Experience October 17, 2024
Great deals and helpful staff
Found a great deal on a pre-owned Nissan. Sales team was very transparent about the vehicle history. Really happy with the car and the buying process.