Deb McCall
August 12, 2026 · Experience August 12, 2026
Super happy with the deal
Got a great deal on a pre-owned VW. The process was stress-free and the staff answered all my questions clearly and honestly.
Norm Reeves Volkswagen Superstore Port Charlotte
4.1Great · 17 reviews · 17 verifiedClaimed profile
17 reviews
- Verified customer
- Verified customer
Gary James
May 19, 2026 · Experience May 19, 2026
Decent sales but long wait
Sales guy was nice, but the waiting area is always crowded. Took a long time to get the keys and finalize the paperwork.
- Verified customer
Aliah
April 13, 2026 · Experience April 13, 2026
Best car buying experience ever
Everything was perfect with my purchase. The team was transparent about the financing and didn't pressure me at all. Love my new Atlas!
- Verified customer
Benjamin Trask
March 22, 2026 · Experience March 22, 2026
Amazing customer care every time
Came in for service on my Tiguan and Leo was incredible. He kept me updated and had the parts ready to go as promised.
- Verified customer
Christine Rowland
January 26, 2026 · Experience January 26, 2026
Good dealership for routine maintenance
Always bring my car here for service. They are efficient, though occasionally the waiting room gets really crowded. Friendly staff overall.
- Verified customer
Jeff Harness
January 24, 2026 · Experience January 24, 2026
Nice experience with my trade-in
The trade-in value offered was fair and the sales process was straightforward. A solid place to do business if you need a VW.
- Verified customer
Kiki Wilding
October 10, 2025 · Experience October 10, 2025
Helpful and friendly staff
The sales team at Norm Reeves was very patient and helped me pick the perfect VW. I am very happy with my new vehicle choice.
- Verified customer
SERVICE
October 8, 2025 · Experience October 8, 2025
Reliable maintenance on my car
Always consistent. They have the parts in stock and the service is done right the first time. Leo is always very professional.
- Verified customer
Daniel Lovett
October 7, 2025 · Experience October 7, 2025
Fair pricing for parts
Got some replacement parts for my old Jetta here. They were in stock and priced reasonably. The service counter was helpful and quick.
- Verified customer
Alexander Reyna
September 22, 2025 · Experience September 22, 2025
Service department was extremely slow
Dropped off my Jetta for a simple oil change and they kept it for four hours without even calling me. Communication is really bad here.
- Verified customer
Brian Burgee
July 18, 2025 · Experience July 18, 2025
Professional and helpful VW team
Great experience buying my new Golf here. Everyone was friendly and the financing was quick. Highly recommend visiting if you need a new car.
- Verified customer
Driver
June 25, 2025 · Experience June 25, 2025
Average service experience today
The team was okay, but they forgot to wash the car after the service like they usually do. A bit disappointing for the price.
- Verified customer
Richard Scholl
June 24, 2025 · Experience June 24, 2025
Good car good service
Purchased my SUV here and had a great time working with the team. Just wish the accessories I ordered came in a bit faster.
- Verified customer
Shawn Barrett
March 15, 2025 · Experience March 15, 2025
Terrible communication from service
My car sat in the lot for days before they even started the repair. I had to call them five times just to get an update.
- Verified customer
David McCarty
February 28, 2025 · Experience February 28, 2025
Fantastic VW service team
I’ve been coming here for years and Leo always provides the best service for my VW. They are honest, quick, and very reliable.
- Verified customer
Erich Metz
February 22, 2025 · Experience February 22, 2025
Solid service just a bit busy
Always get my VW serviced here. The work is quality, but they are always super busy so book your appointment way in advance.
- Verified customer
Chris Heywang
February 14, 2025 · Experience February 14, 2025
Top notch experience in Port Charlotte
Leo in service is a rockstar. He always takes care of my Passat and makes sure everything is running perfectly. Excellent service experience.