Not the experience I expected

Review of Northwind Motors by Grace W. · January 18, 2026

2/5

Two rescheduled appointments and no explanation for either. I understand things go wrong, but being told nothing at all is what made this frustrating rather than merely inconvenient.

More reviews of Northwind Motors

  • James P.

    August 1, 2026 · Experience August 1, 2026

    Verified customer

    Would use again without hesitation

    Booking was straightforward and the team kept me updated at every stage. Everything arrived when they said it would and the quality matched the description exactly. I would happily recommend them to anyone comparing options.

  • Victor A.

    July 17, 2026 · Experience July 17, 2026

    Verified customer

    Genuinely impressed

    Booking was straightforward and the team kept me updated at every stage. Everything arrived when they said it would and the quality matched the description exactly. I would happily recommend them to anyone comparing options.

  • Peter Y.

    May 18, 2026 · Experience May 18, 2026

    Verified customer

    Excellent customer service

    Booking was straightforward and the team kept me updated at every stage. Everything arrived when they said it would and the quality matched the description exactly. I would happily recommend them to anyone comparing options.

  • Daniel K.

    May 8, 2026 · Experience May 8, 2026

    Verified customer

    Fast, clear and professional

    I had a fairly specific request and they took the time to understand it rather than pushing me to the standard package. The follow up afterwards was thoughtful and I never felt like just another order number.