Disappointed by service speed

Review of Ona by Nicholas Reed · February 12, 2025

2/5

Service took way longer than they promised. I had to follow up three times just to get an update. Not efficient at all.

More reviews of Ona

  • Gary James

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    They go above and beyond

    I had a specific part I needed for my older truck and they were able to track it down in just a couple of days. Super helpful.

  • Christina Boyle

    July 9, 2026 · Experience July 9, 2026

    Verified customer

    Great overall experience

    I can't say enough good things about the team. They were very thorough with the inspection before I took delivery. Excellent service.

  • Dennis Aguirre

    June 28, 2026 · Experience June 28, 2026

    Verified customer

    Average dealership visit

    Car was fine, but the wait was longer than expected. I felt like I was left alone for a while. Salesperson was nice though.

  • Zuzi Price

    March 6, 2026 · Experience March 6, 2026

    Verified customer

    Wonderful experience

    Found the perfect truck for my job. The team handled everything from trade-in to financing without any issues. Definitely coming back.