Not the experience I expected

Review of Orchard & Row Estates by Peter Y. · July 12, 2026

2/5

I waited over two weeks for a reply to a simple question, and when it came the answer did not address what I had asked. The product itself is acceptable but the support experience put me off returning.

More reviews of Orchard & Row Estates

  • Tom H.

    August 1, 2026 · Experience August 1, 2026

    Verified customer

    Fast, clear and professional

    Booking was straightforward and the team kept me updated at every stage. Everything arrived when they said it would and the quality matched the description exactly. I would happily recommend them to anyone comparing options.

  • Hana T.

    July 2, 2026 · Experience July 2, 2026

    Verified customer

    Genuinely impressed

    Second time using them this year. Prices are fair, the staff clearly know the products, and when a small issue came up they fixed it the same day without any argument.

  • Tom H.

    June 12, 2026 · Experience June 12, 2026

    Verified customer

    Genuinely impressed

    Second time using them this year. Prices are fair, the staff clearly know the products, and when a small issue came up they fixed it the same day without any argument.

  • Amelia R.

    April 19, 2026 · Experience April 19, 2026

    Verified customer

    Fast, clear and professional

    Second time using them this year. Prices are fair, the staff clearly know the products, and when a small issue came up they fixed it the same day without any argument.