Terrible customer service experience
Review of Outlaw Rentals - Pier Park by Beth Hartstein · December 4, 2025
1/5
The clerk was extremely rude when I asked about a map. I felt like I was bothering them just by trying to pay for a rental.
More reviews of Outlaw Rentals - Pier Park
- Verified customer
Marco Arredondo
May 9, 2026 · Experience May 9, 2026
Broken cart ruined our day
We paid for a full day but the cart died within an hour. They wouldn't offer a refund, just wanted to try to fix it which took forever.
- Verified customer
John Deyo
December 8, 2025 · Experience December 8, 2025
Solid carts but a bit pricey
Really enjoyed our ride. The cart was reliable and well-maintained. Just felt the daily rate was a bit on the higher side compared to others.
- Verified customer
Max Lane
November 24, 2025 · Experience November 24, 2025
Awesome rental experience today
Top notch customer service! They showed us exactly how to operate the vehicle and made sure we felt safe before heading out.
- Verified customer
AmoinTampa
September 27, 2025 · Experience September 27, 2025
Good local spot for rentals
Had a good experience renting here. The staff was busy but still managed to help us out quickly. The cart made getting to the beach a breeze.