Bad customer service

Review of Palmers Astor Marine by Hiram Rios · June 28, 2025

1/5

Dropped off my boat and didn't hear back for a week. When I called, they acted like I was bothering them. Really disappointed with the lack of help.

More reviews of Palmers Astor Marine

  • Rose Taylor

    May 18, 2026 · Experience May 18, 2026

    Verified customer

    Good work on my boat

    Been coming here for a couple years. Never had a reason to complain. They always treat me right and the boat runs great every single time.

  • Corey Engel

    May 17, 2026 · Experience May 17, 2026

    Verified customer

    Professional shop

    Honest quotes and good work. They took care of my trailer wiring too. Really happy with the overall experience at this marine shop.

  • Bernadette Gray

    April 30, 2026 · Experience April 30, 2026

    Verified customer

    Quality work

    Repaired a leak in my hull quickly and effectively. They are very knowledgeable about all things marine. Very satisfied with the final result here.

  • Zuzi Price

    April 16, 2026 · Experience April 16, 2026

    Verified customer

    Best shop in town

    My boat engine was stalling out all the time. I took it into the shop and they diagnosed a bad fuel pump right away. They had the part in stock and finished the whole job by the next afternoon. The price was fair for the labor involved and they even checked my battery cables for free. Total pros.