Terrible customer service today
Review of Patagonia by Thomas Morgan · December 17, 2025
1/5
The person at the counter was incredibly rude and ignored me when I asked a simple question about returns.
More reviews of Patagonia
- Verified customer
Jennifer Ortiz
July 12, 2026 · Experience July 12, 2026
Store layout is cramped
I like the clothes, but the store layout makes it impossible to move around when it's crowded. Too chaotic for me.
- Verified customer
Dave Richard
June 21, 2026 · Experience June 21, 2026
Awesome gear and support
Had a zipper break on an old bag and they were very helpful in the return process. Love the brand integrity.
- Verified customer
Keri Fox
March 12, 2026 · Experience March 12, 2026
Super helpful staff
Had a hard time finding my size, but the associate was amazing and found it in the back for me. Great service.
- Verified customer
Christine Waverly
January 30, 2026 · Experience January 30, 2026
Love this brand and store
I've been a loyal customer for a decade. The quality keeps me coming back every time I need new hiking gear.