Not happy with the wait

Review of Pep Boys by Chris Heywang · September 3, 2024

2/5

Scheduled an appointment for 9am but they didnt even pull my car in until 11. Super frustrating to sit there that long just for an oil change.

More reviews of Pep Boys

  • Kevin Doyle

    June 30, 2026 · Experience June 30, 2026

    Verified customer

    Highly satisfied customer

    Friendly atmosphere and great mechanics. They fixed my suspension issue and didn't charge me an arm and a leg. Will definitely return for future work.

  • Melissa Smith

    June 28, 2026 · Experience June 28, 2026

    Verified customer

    Helpful staff

    Needed a simple battery check and they did it for free. Nice guys working the desk who didn't mind answering a few questions about my charging system.

  • Thomas Morgan

    April 27, 2026 · Experience April 27, 2026

    Verified customer

    Good service today

    Came in for a flat repair. Mike got me sorted out pretty quick and the price was fair. I'll probably come back here next time I need tires.

  • Daniel Mauclaire

    March 29, 2026 · Experience March 29, 2026

    Verified customer

    Professional tire shop

    These guys really know their business. Had a set of four tires mounted and balanced today. The technician finished early and the car drives smooth as butter now.