Plattner Automotive Group

3.8Great · 11 reviews · 11 verifiedUnclaimed

11 reviews

  • Kiki Wilding

    April 30, 2026 · Experience April 30, 2026

    Verified customer

    Efficient and polite

    I called to clarify some financing details and the representative was very knowledgeable and polite. Got exactly what I needed.

  • Jason Ensey

    February 28, 2026 · Experience February 28, 2026

    Verified customer

    Professional group

    I had a billing dispute and they resolved it fairly quickly. Just wish the process was more transparent from the start.

  • John Greska

    November 22, 2025 · Experience November 22, 2025

    Verified customer

    Terrible support

    Nobody here seems to know what they are doing. I was passed around to three different departments and still didn't get an answer.

  • Mark Sullivan

    October 31, 2025 · Experience October 31, 2025

    Verified customer

    Great corporate office

    They were very helpful in tracking down some documents I needed for my recent trade-in. Excellent attention to detail.

  • Nancy J. Walker

    July 9, 2025 · Experience July 9, 2025

    Verified customer

    Excellent support team

    I had a great interaction with the support staff while resolving a registration issue. They really went out of their way to assist.

  • Anita Hermann

    July 8, 2025 · Experience July 8, 2025

    Verified customer

    Hard to reach

    It took several calls to get a human on the phone. Once I spoke to someone they were fine, but the wait was annoying.

  • Keri Fox

    June 20, 2025 · Experience June 20, 2025

    Verified customer

    Top notch professionals

    I'm really impressed with how they handle customer inquiries. Very polished and professional staff every time I reach out.

  • Steven Alvarez

    April 5, 2025 · Experience April 5, 2025

    Verified customer

    Mixed results

    One person was super helpful, but another was dismissive. Quality of service depends on who you speak with here.

  • Gloria Banks

    March 7, 2025 · Experience March 7, 2025

    Verified customer

    Good management

    You can tell this group really cares about the customer experience. They were very thorough in answering all my questions.

  • Ashley Vaughn

    October 18, 2024 · Experience October 18, 2024

    Verified customer

    Horrible communication

    I called five times and nobody returned my call about a refund. Very unprofessional way to run a corporate office.

  • Donna Fitzgerald

    October 6, 2024 · Experience October 6, 2024

    Verified customer

    Very responsive corporate office

    Any time I have had a question about my service history or paperwork, the team here is quick to respond and very helpful.