Disappointed with the repair delay

Review of Plaza Jewelers by Christina Boyle · July 3, 2025

2/5

Dropped off a watch for repair and it took weeks longer than quoted. No one called to update me, I had to keep calling to check the status myself.

More reviews of Plaza Jewelers

  • Jason Ensey

    August 15, 2026 · Experience August 15, 2026

    Verified customer

    Stunning craftsmanship and amazing service

    Brought in my wife's engagement ring to get resized. Sarah was so helpful and had it back to us in two days. The store is beautiful and the staff is genuinely kind.

  • Kailia Rose

    March 22, 2026 · Experience March 22, 2026

    Verified customer

    Beautiful pieces and professional staff

    Stopped in to browse and ended up buying a nice gold chain. Sarah was very patient with me while I looked through the cases. Good quality stuff here.

  • Gary James

    December 31, 2025 · Experience December 31, 2025

    Verified customer

    Reliable place for jewelry work

    They do great work on resizing. The turnaround time is usually pretty solid and the quality of the finish is excellent. I’ll definitely be back for future needs.

  • Michael Brooks

    December 26, 2025 · Experience December 26, 2025

    Verified customer

    Five star service every time

    I have been coming to Plaza Jewelers for years for everything from custom pieces to simple battery replacements. They always treat me like family and the prices are fair.