Terrible customer service and communication

Review of PORT 32 Marinas Marco Island by David Coleman · April 2, 2026

1/5

They promised my boat would be ready for the water by Friday but nobody had touched it. When I called, they couldn't even tell me where it was in the yard.

More reviews of PORT 32 Marinas Marco Island

  • Amanda Rojas

    July 10, 2026 · Experience July 10, 2026

    Verified customer

    Complete disaster with my boat

    Worst experience ever. They moved my boat without permission and ended up damaging the hull on the lift. Management is completely unhelpful and just keeps passing the buck.

  • Laura Daniel

    March 28, 2026 · Experience March 28, 2026

    Verified customer

    Excellent facility and great crew

    The entire process of getting my boat out for the weekend is seamless. I really value the staff's professionalism and how well they maintain the docks and surrounding area.

  • Eric Peterson

    March 20, 2026 · Experience March 20, 2026

    Verified customer

    Professional staff and great storage

    I appreciate the attention to detail here. They treat every boat like it is their own. I haven't had a single issue since I started renting a slip here.

  • Katherine Silva

    January 8, 2026 · Experience January 8, 2026

    Verified customer

    Good marina, average pricing

    The location is convenient and the staff is friendly, but the rates seem a bit high compared to other places nearby. Service is good but not necessarily worth the premium price.