Prime Key Biscayne Garage Door Repair

4.0Great · 14 reviews · 14 verifiedClaimed profile

14 reviews

  • Gregory Sandoval

    August 1, 2026 · Experience August 1, 2026

    Verified customer

    Great local team

    very happy with the replacement panels they installed. the guys were careful not to dent anything and they cleaned up all the debris before leaving.

  • Jerry Sampson

    May 24, 2026 · Experience May 24, 2026

    Verified customer

    Average work

    the repair got the door working but they left some grease marks on my driveway. tech was nice but a bit rushed. it works but i expected better cleanliness.

  • Precision Auto Storage

    April 2, 2026 · Experience April 2, 2026

    Verified customer

    Everything is perfect

    they replaced my opener and it is so quiet now. honestly didn't think it could run that smoothly. prices were clear and the work was fast.

  • James Oneavatar

    October 23, 2025 · Experience October 23, 2025

    Verified customer

    Poor communication

    the tech was late and didn't have the right size rollers for my door. had to come back the next day. just a hassle to deal with overall.

  • AmoinTampa

    September 12, 2025 · Experience September 12, 2025

    Verified customer

    Never showed up

    scheduled for a morning appointment and nobody called or showed. waited around for four hours. terrible way to run a business.

  • Stan Kurpiel

    May 25, 2025 · Experience May 25, 2025

    Verified customer

    Highly recommended

    my garage door wouldn't close right. they sent someone out within two hours and replaced the opener. super friendly and kept everything really clean.

  • John Deyo

    May 15, 2025 · Experience May 15, 2025

    Verified customer

    Quick response

    the coil spring broke and i was stuck. they got it replaced the same afternoon. saved me a lot of stress. highly recommend these guys.

  • Brenda Vasquez

    May 12, 2025 · Experience May 12, 2025

    Verified customer

    Perfect fix

    they showed up on time and knew exactly why my door was acting up. had it balanced and working perfectly in under an hour. great value.

  • Joseph "Joe" Ramsey

    April 15, 2025 · Experience April 15, 2025

    Verified customer

    Excellent service

    my door was stuck halfway. called prime and they had it fixed before dinner. the technician was knowledgeable and very polite. price felt right.

  • Janet Ocampo

    March 2, 2025 · Experience March 2, 2025

    Verified customer

    Fast repair

    called for a snapped cable and they were here same day. marco was fast and checked all the other parts for wear. totally worth the price.

  • Debra Whisanant

    January 20, 2025 · Experience January 20, 2025

    Verified customer

    Door works great

    service was good and the door is very smooth now. the tech was polite enough. would use them again for any future issues with the tracks.

  • Robert Bujeiro

    January 10, 2025 · Experience January 10, 2025

    Verified customer

    Good service

    the tech came out to fix my springs and did a solid job. quiet as a mouse now. just wish they had called an hour before they showed up.

  • David Coleman

    November 16, 2024 · Experience November 16, 2024

    Verified customer

    Reliable company

    needed a new remote and a quick sensor adjustment. they had the parts on the truck. very professional and i liked that they showed me what was wrong.

  • Nicholas

    September 18, 2024 · Experience September 18, 2024

    Verified customer

    Overcharged for simple fix

    sent someone out to look at a noisy door. he tightened two screws and charged me a huge service fee. felt like a total rip-off for five minutes of work.