Ratchet's Automotive Garage

3.9Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Robert Dorr

    July 12, 2026 · Experience July 12, 2026

    Verified customer

    Dependable repair shop here

    Friendly guys who know how to treat a customer right. They don't mind explaining the technical stuff, which I really appreciate as a car owner.

  • Justin Halloran

    June 13, 2026 · Experience June 13, 2026

    Verified customer

    Decent service but pricey

    They did a good job on the tune-up, but I thought the labor cost was quite high compared to other local mechanics I've used.

  • Carlos Perez

    June 9, 2026 · Experience June 9, 2026

    Verified customer

    Awful experience with this shop

    They kept my car for two weeks without fixing it. Then they tried to charge me a huge labor fee. Never returning here.

  • Michael Hickey

    April 17, 2026 · Experience April 17, 2026

    Verified customer

    Best garage around for repairs

    Always honest and fair. They fixed my transmission issue and my car drives like new again. Don't go anywhere else for auto repairs.

  • Zachary Pruitt

    January 10, 2026 · Experience January 10, 2026

    Verified customer

    Always reliable service department

    They always keep me updated on the progress of my car. I feel confident leaving my vehicle with them every single time I need help.

  • Patrick Osborne

    January 4, 2026 · Experience January 4, 2026

    Verified customer

    Best mechanics in the county

    Had a major engine issue and they handled it flawlessly. They updated me constantly and the car runs perfect. A very trustworthy repair place.

  • Patricia Nguyen

    November 22, 2025 · Experience November 22, 2025

    Verified customer

    Fantastic customer service every time

    They treated my car like their own. Very detailed explanation of the repairs needed and they even offered a ride home while I waited.

  • Eric Peterson

    July 24, 2025 · Experience July 24, 2025

    Verified customer

    Good local business for cars

    I’ve brought my SUV here for brakes and oil changes. Always done right and usually ahead of schedule. Good people who run this shop.

  • Alexander Reyna

    July 13, 2025 · Experience July 13, 2025

    Verified customer

    Terrible service and very rude

    The guy at the front desk was so dismissive of my concerns. They messed up a simple brake job and refused to acknowledge it.

  • Jason Ensey

    February 3, 2025 · Experience February 3, 2025

    Verified customer

    Solid repairs, just a bit busy

    Great work on my suspension system. The shop is always packed, which proves they are good, but you definitely need an appointment here.

  • Aaron Whitehead

    January 25, 2025 · Experience January 25, 2025

    Verified customer

    Great team at Ratchet's

    I’ve been taking my cars here for years. They always provide an honest estimate and never push for unnecessary repairs like other shops.

  • Rodney Rubright

    January 15, 2025 · Experience January 15, 2025

    Verified customer

    Solid work for a fair price

    Good local shop. They know their stuff and handle repairs efficiently. Just wish they had a bit more space for customer parking.

  • Brian Burgee

    November 28, 2024 · Experience November 28, 2024

    Verified customer

    Professional and really talented crew

    They fixed my AC when everyone else said it was impossible. Excellent service and the price was definitely right for the quality of work.

  • Laura Pittman

    September 27, 2024 · Experience September 27, 2024

    Verified customer

    Super honest and fast work

    Brought in my truck for a weird noise, they found the belt issue in ten minutes and had me back on the road the same day.

  • Michael Pisano

    September 11, 2024 · Experience September 11, 2024

    Verified customer

    Disappointing repair work for me

    They charged me for a fix that didn't even solve the problem. I had to bring it back twice and still it’s acting up.