Terrible customer support

Review of Regency by Adam Kessler · August 10, 2025

1/5

They sold me a car with a paint defect that I didn't see until I got home. They refuse to fix it now. Extremely disappointed with the quality.

More reviews of Regency

  • William Foster

    August 11, 2026 · Experience August 11, 2026

    Verified customer

    Very satisfied with everything

    The Tesla showroom in Brandon is efficient and the staff is genuinely helpful. My car is flawless and I couldn't be happier.

  • Peter Vance

    August 3, 2026 · Experience August 3, 2026

    Verified customer

    Quick turnaround for service

    I needed a simple part replaced and they had it ready the next day. The mobile team is also a huge plus for small repairs.

  • Chris Heywang

    April 18, 2026 · Experience April 18, 2026

    Verified customer

    Great experience in Brandon

    Super efficient. I appreciate the transparent communication throughout the ordering process. The staff in Brandon is top tier.

  • Patricia Nguyen

    March 14, 2026 · Experience March 14, 2026

    Verified customer

    Excellent delivery team

    My Model S delivery was fantastic. They spent plenty of time showing me the features. The car was prepped perfectly and ready to go.