Terrible customer service and rude

Review of Rentalex of Pasco by Aaron · January 20, 2025

1/5

The guy at the counter was incredibly dismissive when I had questions about the return policy. Won't be coming back to this location again.

More reviews of Rentalex of Pasco

  • James Tooley

    June 18, 2026 · Experience June 18, 2026

    Verified customer

    Perfect rental for my weekend project

    Rented a stump grinder from Rentalex and it worked flawlessly. Sarah helped me load it onto my trailer in minutes. Exceptional local service.

  • Taw Reh

    June 14, 2026 · Experience June 14, 2026

    Verified customer

    Equipment was poorly maintained

    The generator I rented wouldn't stay started for more than five minutes. Very frustrating during a job. Expected better maintenance for the price.

  • Matthew Cole

    April 29, 2026 · Experience April 29, 2026

    Verified customer

    Best place in Pasco for gear

    Had a great experience renting a bobcat. It was delivered on time and performed perfectly. The team is very professional and helpful.

  • Peter Vance

    March 31, 2026 · Experience March 31, 2026

    Verified customer

    Always my first stop for rentals

    Everything I rent here is reliable. The staff in Hudson knows their tools inside and out, which saves me a lot of headache on site.