Mixed bag for service
Review of Rhino Equipment Group by Alice Monroe · August 19, 2025
3/5
Sometimes they are fast and helpful, but other times you have to chase them for answers. Good products, though.
More reviews of Rhino Equipment Group
- Verified customer
Shelley Ross
June 25, 2026 · Experience June 25, 2026
Wrong parts sent twice
They sent me the wrong part two times in a row. It’s making it very hard to get our service jobs done on time.
- Verified customer
Charlie Roessler
May 25, 2026 · Experience May 25, 2026
Good selection of parts
They usually have what I need in stock. The staff is helpful, though the office can get pretty busy.
- Verified customer
Edward Pollick
May 3, 2026 · Experience May 3, 2026
Very poor follow-up
I ordered parts weeks ago and still haven't received an update. Trying to get someone on the phone is impossible.
- Verified customer
Taw Reh
December 14, 2025 · Experience December 14, 2025
Excellent service and tools
The team helped me find the exact diagnostic tool I needed for my garage. Fast shipping and very helpful staff.