Decent service, but high pressure
Review of Rick Case Acura by Benjamin Trask · November 30, 2025
3/5
The service is fine, but they always try to upsell you on way too much stuff. Just want the maintenance done and to go home.
More reviews of Rick Case Acura
- Verified customer
Timothy Joley
August 13, 2026 · Experience August 13, 2026
Nice facility, good service
Enjoyed the waiting area and the coffee. The technicians seem very thorough and know the Acura brand well.
- Verified customer
Jason Ensey
June 29, 2026 · Experience June 29, 2026
Good, helpful staff
Gary in the service department was very helpful and explained exactly what the technician found during the inspection.
- Verified customer
Diane Oyelaran
June 24, 2026 · Experience June 24, 2026
Exceptional service department
I have been coming to Rick Case Acura for three years. They are consistently honest about what my car actually needs.
- Verified customer
Kimberly Tran
April 14, 2026 · Experience April 14, 2026
Professionalism stands out
Everything was smooth from dropping off the car to picking it up. They washed the vehicle, which was a nice touch.