Disappointing customer service
Review of Rick Hendrick Chevrolet Naples by Joshua Bennett · March 27, 2026
2/5
Had an issue with a part that was installed wrong. Took me way too many phone calls to get anyone to acknowledge it.
More reviews of Rick Hendrick Chevrolet Naples
- Verified customer
Shawn Barrett
June 12, 2026 · Experience June 12, 2026
Fast and helpful staff
Josh made sure I had all the info on my warranty. Excellent service and definitely a great place to buy a car.
- Verified customer
Carol Ivanov
June 10, 2026 · Experience June 10, 2026
Great new car purchase
Josh was awesome to work with. He found the exact trim I wanted and got it transferred in from another lot.
- Verified customer
Kimberly Tran
January 22, 2026 · Experience January 22, 2026
Exceptional service department
They took care of my recall service super fast. Everyone in the service lobby was very courteous and helpful.
- Verified customer
Christine Waverly
January 11, 2026 · Experience January 11, 2026
Fantastic sales experience
Trade-in process was super smooth and they gave me a fair offer on my old sedan. Really satisfied with the whole day.