Ryan Caldwell
May 3, 2026 · Experience May 3, 2026
Best used car buying experience
Found a clean Ford F-150 here. Kevin made the paperwork a breeze and didn't try to push any junk add-ons. My trade-in value was fair too.
17 reviews
- Verified customer
- Verified customer
Donald Lizotte
February 27, 2026 · Experience February 27, 2026
Nice experience overall
Good inventory, honest staff, and a quick sales process. I walked in knowing what I wanted, and they made it easy to get done.
- Verified customer
Samuel Grauer
January 20, 2026 · Experience January 20, 2026
Good selection and fair prices
Solid experience overall. They have a decent variety of used cars on the lot. Mark was very helpful and answered all my questions clearly.
- Verified customer
Joshua Bennett
December 28, 2025 · Experience December 28, 2025
Car is fine but long wait
The truck I got is running great, but the wait to see the finance guy was over two hours. Too much waiting around for my taste.
- Verified customer
Richard Scholl
October 25, 2025 · Experience October 25, 2025
Not happy with the trade-in offer
The initial offer for my trade-in was insulting, honestly. Felt like they weren't really trying to earn my business until I stood up to leave.
- Verified customer
Kiki Wilding
October 22, 2025 · Experience October 22, 2025
Hidden fees were frustrating
Make sure you check the final contract closely. They tried to add some dealer prep fees that weren't discussed upfront. Total buzzkill.
- Verified customer
ANN KELLY
September 18, 2025 · Experience September 18, 2025
Highly recommend for used cars
My family has bought three cars here now. Always a pleasant experience and never feel pressured into buying something I don't need.
- Verified customer
Edward Nakamura
September 8, 2025 · Experience September 8, 2025
Average experience at Rickell
Found a decent car but the negotiation process was a bit exhausting. I think the car was priced fairly, but the back and forth took a while.
- Verified customer
Eric Peterson
July 1, 2025 · Experience July 1, 2025
Smooth process on my SUV
Highly recommend Rickell. Lisa helped me pick out a great SUV and the finance process took less than an hour. Very professional staff.
- Verified customer
Linda Carter
May 4, 2025 · Experience May 4, 2025
Top notch car shopping
The inventory here is well-maintained compared to other places in Tarpon Springs. Rick was great to deal with and very straightforward.
- Verified customer
James Tooley
February 23, 2025 · Experience February 23, 2025
Great customer service from Sarah
Sarah was amazing helping me find a reliable commuter car. She was knowledgeable about the different models and helped me get a good rate.
- Verified customer
Sandra Seibel
December 28, 2024 · Experience December 28, 2024
Reliable dealer in Tarpon Springs
Super happy with my purchase. The team was transparent about the history of the sedan I bought. No surprises, just honest business.
- Verified customer
Suzanne
December 10, 2024 · Experience December 10, 2024
Excellent service department
Had to bring my car back for a routine check-up. The parts were ready, and they had me in and out in no time. Great staff.
- Verified customer
Cindy Munley
December 7, 2024 · Experience December 7, 2024
Decent car poor communication
I like my car, but it was hard to get a hold of the sales person after the deal was signed. They just went silent when I had questions.
- Verified customer
Alexander Reyna
November 24, 2024 · Experience November 24, 2024
Very happy with my truck
Great place. Bought a used truck and it runs perfectly. The salesman was honest about a minor scratch on the bumper too. Highly recommend.
- Verified customer
Sally Brown
November 11, 2024 · Experience November 11, 2024
Frustrating experience with paperwork
They messed up the registration paperwork twice, requiring two trips back to the dealership. Love the car, but the admin side was a headache.
- Verified customer
Mark Sullivan
September 7, 2024 · Experience September 7, 2024
Happy with my new sedan
Solid selection and decent pricing. Had a small issue with a door sensor, but the service team fixed it quickly without any extra charge.