Okay service but communication gaps

Review of Ring Power Systems by Matthew Cruz · October 5, 2025

3/5

The parts I received were correct, but the front office was disorganized during pickup. Took forever to find my ticket despite calling ahead.

More reviews of Ring Power Systems

  • Lisa Marchetti

    June 19, 2026 · Experience June 19, 2026

    Verified customer

    Fast and efficient power solution

    Had an emergency repair needed at our site. Chris came out immediately, diagnosed the issue with the control panel, and fixed it within hours. Great service.

  • Zuzi Price

    February 8, 2026 · Experience February 8, 2026

    Verified customer

    Professional work but long wait

    The technicians clearly know their stuff regarding industrial power systems. My only complaint is that the lead time for parts is sometimes a bit longer than quoted.

  • Driver

    January 24, 2026 · Experience January 24, 2026

    Verified customer

    Reliable parts department in Ocala

    Always get the right parts here. The team is knowledgeable and doesn't mess around with old inventory numbers. Best spot for Cat generator components.

  • Aliah

    January 8, 2026 · Experience January 8, 2026

    Verified customer

    Exceeded all our service expectations

    We brought in our secondary generator for maintenance. Sarah provided a detailed inspection report and stuck to the original estimate perfectly. Very honest shop.