Bad service and wrong parts
Review of Rountree-Moore Lincoln Parts by Lisa Marchetti · June 16, 2026
1/5
They sold me the wrong part after checking my VIN. When I tried to return it, they gave me a hard time about the packaging. Unacceptable.
More reviews of Rountree-Moore Lincoln Parts
- Verified customer
Rebecca Shaw
January 26, 2026 · Experience January 26, 2026
Fast shipping on parts
Needed an OEM part for a repair and they had it ready for pickup within 24 hours. Incredible service and friendly staff.
- Verified customer
Debbie Boyette-Norris
January 23, 2026 · Experience January 23, 2026
Had the part I needed
Good store for Lincoln parts. They had what I needed for my repair, although the counter service was a bit slower than expected today.
- Verified customer
Deborah Barnhart
December 24, 2025 · Experience December 24, 2025
Great parts department staff
The guy at the counter was super knowledgeable and helped me identify exactly what was broken on my suspension. Quick and easy.
- Verified customer
Jered Hess
November 14, 2025 · Experience November 14, 2025
Mostly great experience
The service is great and they usually have what I need. Sometimes the wait at the counter is a bit long during mid-day.