Sally Brown
August 1, 2026 · Experience August 1, 2026
Decent service but long wait
My car was ready when they said, but the waiting room was crowded and nobody gave me an update on what was actually done.
17 reviews
- Verified customer
- Verified customer
Mark Kijas
May 29, 2026 · Experience May 29, 2026
Major mistake with my vehicle
They forgot to tighten a bolt after an oil change. I could have had a major accident. I won't be coming back here again.
- Verified customer
Nancy J. Walker
December 25, 2025 · Experience December 25, 2025
Top notch repair shop
I've tried a few independent shops, but Rountree Moore is much better. They have the right parts in stock and do quality work.
- Verified customer
Deb McCall
November 24, 2025 · Experience November 24, 2025
Average experience at service desk
They fixed my car, but the lady at the desk seemed very overwhelmed and forgot to call me when it was finished for pickup.
- Verified customer
Daniel Lovett
September 23, 2025 · Experience September 23, 2025
Always great service
I have been coming to this shop for five years. They know my vehicle history and always keep it running in top shape.
- Verified customer
Jeff Harness
September 22, 2025 · Experience September 22, 2025
Great team at Rountree
The service advisors are always very professional. I never have to worry about my car when I leave it with them.
- Verified customer
Linda Carter
July 25, 2025 · Experience July 25, 2025
Terrible service experience
Took my car in for a recall, and it came back with a new rattle. I brought it back, and they acted like it was my fault.
- Verified customer
Justin Halloran
May 5, 2025 · Experience May 5, 2025
Fast and honest service
I took my Altima in for a routine check-up and the team was incredibly thorough. They found a small part issue before it became a problem.
- Verified customer
James Tooley
March 26, 2025 · Experience March 26, 2025
Good work on my car
They fixed the issue with my brakes. Price was exactly what was quoted, no surprises there. Happy overall with the visit.
- Verified customer
Brian Orlick
February 5, 2025 · Experience February 5, 2025
Best service in Lake City
I wouldn't trust anyone else with my Nissan. They are experts here and treat you with respect every single time you arrive.
- Verified customer
Dave Barry
January 7, 2025 · Experience January 7, 2025
Unprofessional and rude staff
I felt ignored the entire time I was at the service desk. They didn't seem interested in helping me fix my broken air conditioner.
- Verified customer
James Miller
December 31, 2024 · Experience December 31, 2024
Professional and courteous
They had my part in stock and finished the repair in record time. I'll definitely be recommending them to my friends.
- Verified customer
ANN KELLY
December 18, 2024 · Experience December 18, 2024
The service center to trust
Reliable, clean, and fast. They always wash the car before returning it, which is such a nice touch for a busy professional.
- Verified customer
Marco Arredondo
November 13, 2024 · Experience November 13, 2024
Good experience all around
Got an oil change and tire rotation. Everything went well and the staff was very efficient. I will continue using their services.
- Verified customer
John
November 8, 2024 · Experience November 8, 2024
Service is okay but overpriced
The mechanics know what they are doing, but you pay a premium for being at a dealer service center. Consider your options first.
- Verified customer
Debra Leone
September 17, 2024 · Experience September 17, 2024
Service was average
The repair took two days instead of one. They were polite, but the delay made my week difficult. Work was done correctly though.
- Verified customer
Christine Rowland
September 9, 2024 · Experience September 9, 2024
Very happy with the results
My service advisor, Dave, was extremely helpful and kept me informed throughout the entire repair process. My car drives like new.