Disappointed with the lack of communication

Review of Route 60 Hyundai by Sandra Pope · December 22, 2025

2/5

They promised to call me when a specific part arrived for my car, but I had to call them three times. Frustrating experience when I rely on my car for work.

More reviews of Route 60 Hyundai

  • Steven Alvarez

    August 8, 2026 · Experience August 8, 2026

    Verified customer

    Simply the best service experience

    I've been coming here for a while and they never disappoint. Leo is consistent and very thorough with every inspection. I trust them completely with my car.

  • Karen Voiles

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Smooth experience buying my Kona

    Buying my new Kona was a breeze. Marcus made the whole process quick and the financing paperwork didn't take all day like most dealers. Super happy.

  • Zuzi Price

    July 26, 2026 · Experience July 26, 2026

    Verified customer

    Good deal on my trade

    Solid service and they gave me a fair number for my old sedan. Just took a little longer than expected to finish up the title work, but staff were friendly.

  • Deborah Salas

    April 10, 2026 · Experience April 10, 2026

    Verified customer

    Wait time was just ridiculous

    I sat in the waiting room for nearly three hours just for an oil change that I booked in advance. Nobody told me why it was taking so long either.