Disappointing post-sale service

Review of Rus Dealer Center Inc. by Barbara Lemons · November 29, 2025

2/5

Everything was fine until I had a small issue with the key fob two days later and they refused to help, even though it was part of the sale.

More reviews of Rus Dealer Center Inc.

  • Beth Covarrubias

    December 1, 2025 · Experience December 1, 2025

    Verified customer

    Great experience with my truck

    Leo helped me find the perfect pickup. Got a good deal on my trade-in too. I was in and out in under two hours. Highly recommend these guys.

  • Barbara Farina

    November 7, 2025 · Experience November 7, 2025

    Verified customer

    Best car buying experience

    This is the third vehicle our family has bought here. Always honest about the condition of the cars. Great customer service every time.

  • Bernadette Gray

    October 28, 2025 · Experience October 28, 2025

    Verified customer

    Staff was helpful but busy

    Nice selection of vehicles. It was tough to get someone's attention initially, but once I connected with Leo, he was very helpful.

  • Justin Lawson

    October 27, 2025 · Experience October 27, 2025

    Verified customer

    Good car but needs a deep clean

    Overall great deal and nice service from Leo. The car was in good mechanical shape but could have been detailed better inside before delivery.