Online order was messed up
Review of Sam Ash Music Stores by Aaron Whitehead · February 12, 2026
2/5
Ordered a stand online that arrived damaged. It took way too long to get a response from customer support about a refund.
More reviews of Sam Ash Music Stores
- Verified customer
Gregory Sandoval
June 25, 2026 · Experience June 25, 2026
Professional and helpful store
They helped me with a complex repair on a vintage amp. The tech really knew his stuff and the price was fair.
- Verified customer
Deb McCall
January 8, 2026 · Experience January 8, 2026
Very overpriced and slow
I came in for simple instrument maintenance and they wanted to charge double what I paid at other local shops. Disappointed.
- Verified customer
Kevin Robinson
October 6, 2025 · Experience October 6, 2025
Huge inventory and great service
The selection of guitars here is incredible. Staff gave me plenty of space to try out different amps without hovering over me.
- Verified customer
Michael Pinero
July 9, 2025 · Experience July 9, 2025
Love visiting this store
Always a highlight to check out their new arrivals. You can lose an entire afternoon just playing the gear here.