Worst service department ever
Review of Sam Galloway Lincoln by Amanda Rojas · January 11, 2025
1/5
My car sat for days without anyone touching it. They don't answer phones and the service advisor was extremely rude when I finally got through.
More reviews of Sam Galloway Lincoln
- Verified customer
Janet Ocampo
July 18, 2026 · Experience July 18, 2026
Broken promises and poor service
Never again. They didn't fix the issue and made me pay for things I didn't authorize. Very disappointed with how this turned out.
- Verified customer
Debra Leone
December 28, 2025 · Experience December 28, 2025
Waited forever for a simple oil change
Even with an appointment, I waited over two hours for an oil change. They need to manage their service appointments much better.
- Verified customer
Jason Ensey
December 21, 2025 · Experience December 21, 2025
Smooth, professional, and easy
Mike was great. He helped me find the perfect pre-owned Lincoln at a great price. Everything from the trade-in to the final paper signing was done well.
- Verified customer
Matthew Sullivan
August 12, 2025 · Experience August 12, 2025
Fast and professional service
Had a recurring check engine light issue, and the techs finally solved it. David in service really knows his stuff. Will definitely be returning.