Terrible customer service
Review of Sandy Sansing MINI of Pensacola by Denise Newbold · January 19, 2026
1/5
Nobody would help me at the front desk. I waited for 20 minutes before someone even acknowledged me. Very rude staff.
More reviews of Sandy Sansing MINI of Pensacola
- Verified customer
Kevin Doyle
May 10, 2026 · Experience May 10, 2026
Shady business practices
They added hidden fees to my bill that we never talked about. Very disappointed in their integrity. Avoid this dealer.
- Verified customer
John Deyo
April 23, 2026 · Experience April 23, 2026
Fantastic experience
The team was very helpful with my trade-in and financing. I love my new ride and the service was top notch.
- Verified customer
Gregory Sandoval
April 9, 2026 · Experience April 9, 2026
Worst experience ever
I was promised a service appointment, showed up, and they didn't have the part they told me was in stock. Huge waste of time.
- Verified customer
Janet Ocampo
August 25, 2025 · Experience August 25, 2025
Love my new MINI
Working with the sales team was great. They were very thorough and helped me choose the perfect color and features. So happy!