Santa Rosa Automotive

3.8Average · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Teresa Lombardi

    June 6, 2026 · Experience June 6, 2026

    Verified customer

    Average experience with used car

    The car was priced right, but it took way too long to finish the paperwork. Staff was friendly enough but slow.

  • CHARLES BUTLER

    June 5, 2026 · Experience June 5, 2026

    Verified customer

    Reliable dealer in Pensacola

    Very happy with my purchase. The car was exactly as described and the price was fair. A great local business.

  • Josephq Knick

    May 10, 2026 · Experience May 10, 2026

    Verified customer

    Honest sales and great inventory

    Mike was awesome. Very straightforward about the trade-in value and didn't play games with the final price. Highly recommend.

  • Debra Leone

    March 23, 2026 · Experience March 23, 2026

    Verified customer

    Solid car for a good price

    Found a reliable SUV here. The test drive process was super easy. Just took a while to get the keys and finish the deal.

  • Lisa Marchetti

    February 7, 2026 · Experience February 7, 2026

    Verified customer

    Great service from start to finish

    Super happy with the service I received. The team was patient and explained every single part of the contract.

  • Robert Hayes

    December 21, 2025 · Experience December 21, 2025

    Verified customer

    Total waste of time

    The car I was promised was sold when I got there. Then they tried to bait and switch me into a more expensive model.

  • Connie Galietti

    December 7, 2025 · Experience December 7, 2025

    Verified customer

    Fair deal but long wait

    The car is great, but waiting three hours for a final signature is ridiculous. Needs better management.

  • Sandra Pope

    October 27, 2025 · Experience October 27, 2025

    Verified customer

    Avoid this dealership at all costs

    Sold me a car with a bad transmission. Within a week, the engine light was on and they won't even talk to me about it.

  • Evelyn Marsh

    September 22, 2025 · Experience September 22, 2025

    Verified customer

    Decent inventory but pushy sales

    Nice selection of cars, but the sales guy kept trying to upsell me on things I didn't want. Annoying.

  • Debra Whisanant

    August 6, 2025 · Experience August 6, 2025

    Verified customer

    Fantastic customer service every time

    I’ve bought two cars here and both times were perfect. They are honest, helpful, and really care about their customers.

  • William Pouch

    July 13, 2025 · Experience July 13, 2025

    Verified customer

    Good quality vehicles found here

    Cars are priced fairly and in good condition. Just wish the lot was a bit cleaner to walk around.

  • Daniel Eckert

    June 26, 2025 · Experience June 26, 2025

    Verified customer

    Solid dealer with decent cars

    Found a nice commuter car for my son. Pricing was firm but reasonable for the condition of the vehicle.

  • Deb McCall

    May 21, 2025 · Experience May 21, 2025

    Verified customer

    Easy financing and helpful team

    Had a fantastic experience. They made the financing process smooth and clear. Love my new car!

  • Zachary Pruitt

    April 15, 2025 · Experience April 15, 2025

    Verified customer

    Average dealership experience today

    Staff were nice but clearly understaffed. Had to wait a long time just to look at the keys.

  • John Deyo

    April 3, 2025 · Experience April 3, 2025

    Verified customer

    Professionalism at its best

    Excellent selection and the staff really knows their stuff. Felt comfortable throughout the whole process.

  • Eric Donovan

    March 10, 2025 · Experience March 10, 2025

    Verified customer

    Extremely satisfied with the purchase

    Bought a truck from these guys and it’s been running perfectly. The transaction was incredibly smooth.

  • Ed Raus

    February 19, 2025 · Experience February 19, 2025

    Verified customer

    Best car buying experience ever

    No pressure, no games, just honest people. Bought a used sedan and the whole thing took less than an hour.

  • Ronald Guerrero

    January 4, 2025 · Experience January 4, 2025

    Verified customer

    Hidden fees and bad attitude

    Tried to add a bunch of fees I never agreed to. When I asked about it, they got rude and told me to leave.

  • Justin Lawson

    November 24, 2024 · Experience November 24, 2024

    Verified customer

    Top notch service from staff

    Laura was amazing. She went above and beyond to help me secure financing despite my credit issues. So happy with my new ride.