Christina Boyle
August 13, 2026 · Experience August 13, 2026
Average dealership experience
They had the car I wanted but negotiating the trade-in value felt like a total tug-of-war. Eventually reached a compromise.
17 reviews
- Verified customer
- Verified customer
Deborah Gannon
July 7, 2026 · Experience July 7, 2026
Okay service but check everything
The car was fine but the interior detailing was lacking. I had to scrub a few spots myself after I got home.
- Verified customer
Karen Voiles
June 11, 2026 · Experience June 11, 2026
Helpful staff, nice ride
I liked the selection they had on the lot. A few minor cosmetic issues, but the mechanics checked it out and it drives well.
- Verified customer
Daniel Eckert
May 28, 2026 · Experience May 28, 2026
Great experience with my trade-in
They gave me a very fair value for my trade-in, which made the upgrade to my new car much more affordable.
- Verified customer
Zachary Pruitt
January 25, 2026 · Experience January 25, 2026
Pushy finance manager
The sales team was fine, but the guy in finance kept trying to add on warranties I explicitly declined. Very annoying.
- Verified customer
John Knapek
December 24, 2025 · Experience December 24, 2025
Disappointed with the mechanical state
The AC broke two days after I bought the car. Should have been caught during their inspection. Frustrating start.
- Verified customer
Rachel Reed
November 2, 2025 · Experience November 2, 2025
Amazing customer service
From start to finish, the team was great. Carlos walked me through the financing for my SUV and made it all very clear.
- Verified customer
Victoria Lang
October 27, 2025 · Experience October 27, 2025
Found the perfect truck
My husband and I are so happy with the truck we bought. They had all the paperwork ready and the whole thing was stress-free.
- Verified customer
Emily Hartman
July 17, 2025 · Experience July 17, 2025
Good car, slightly poor follow up
Love the vehicle I bought, but had to call them three times for my license plate info. Need to stay on top of things.
- Verified customer
Keri Fox
July 6, 2025 · Experience July 6, 2025
Decent car for the money
Good selection here. They worked with me on the financing, though the wait time in the office was a bit long.
- Verified customer
Anita Hermann
March 7, 2025 · Experience March 7, 2025
Highly professional dealership
They really care about getting you in the right car. No pressure, no games, just a solid business in Hialeah.
- Verified customer
Joseph "Joe" Ramsey
February 24, 2025 · Experience February 24, 2025
Nice and easy buying process
Got a fair deal on a used SUV. The staff was transparent about the vehicle's history which I really appreciated.
- Verified customer
Kevin Robinson
February 15, 2025 · Experience February 15, 2025
Excellent Hialeah car spot
The whole team at Santacars made buying my second car a breeze. Friendly, efficient, and they have nice inventory.
- Verified customer
Driver
November 27, 2024 · Experience November 27, 2024
Great selection and nice guys
Really appreciated the help from the sales guys here. I test drove three cars and they were patient while I decided.
- Verified customer
Jason Ensey
November 23, 2024 · Experience November 23, 2024
Solid dealer, good variety
Bought a commuter car here. The process was straightforward, and Carlos made sure the car was cleaned up before I took off.
- Verified customer
Denise Cabrera
September 23, 2024 · Experience September 23, 2024
Excellent experience with Santacars
Everyone was polite and they didn't hover while I looked around. Got a great deal on a sedan for my son.
- Verified customer
Debbie Boyette-Norris
August 25, 2024 · Experience August 25, 2024
Just okay, could be faster
Found a decent car but the finance process dragged on for hours. Make sure you set aside a whole afternoon here.