Communication gap after sale
Review of SBC Lakeland by Erich Metz · September 3, 2025
2/5
Sales were great initially, but getting my tags sorted out took way longer than they promised. Had to call multiple times to get answers.
More reviews of SBC Lakeland
- Verified customer
Laura Pittman
June 8, 2026 · Experience June 8, 2026
Okay selection, mixed service
The cars are nice, but the wait to talk to a finance person was a bit long. Once we got going, it was fine.
- Verified customer
Michael Pisano
May 25, 2026 · Experience May 25, 2026
Smooth transition
Got a fair deal and the team made the trade-in really easy. It was a pleasant experience from start to finish.
- Verified customer
Ryan Caldwell
May 9, 2026 · Experience May 9, 2026
Very professional
The whole team at SBC is great to work with. They made the process straightforward and easy to understand. Very pleased with the outcome.
- Verified customer
Matthew Cruz
May 4, 2026 · Experience May 4, 2026
Professional and transparent sales
No games, no hidden fees. I told them my budget and they worked with me to find a car that checked all my boxes. Great staff.