Terrible customer service encounter
Review of Scanlon Lexus of Fort Myers by Anita Hermann · August 29, 2025
1/5
I had an appointment and still waited two hours for an oil change. Nobody checked on me. Extremely frustrating experience today.
More reviews of Scanlon Lexus of Fort Myers
- Verified customer
Victoria Lang
April 24, 2026 · Experience April 24, 2026
Great car and service
Always happy with the car itself. They do a great job keeping it in perfect shape. Just wish the wait wasn't so long.
- Verified customer
Driver
April 15, 2026 · Experience April 15, 2026
Fantastic experience always
I feel very well taken care of at this dealership. The team is professional, efficient, and very good at explaining my car needs.
- Verified customer
Teddy Pospiech
March 18, 2026 · Experience March 18, 2026
Professional and courteous team
I enjoy coming here for maintenance. They really know the cars and the shuttle service is a total lifesaver for me.
- Verified customer
Lillian Freiler
March 6, 2026 · Experience March 6, 2026
Excellent service department
They always fix my car right the first time. I trust them to keep my vehicle safe and reliable for my commute.