Lori Kennedy
August 12, 2026 · Experience August 12, 2026
Bad experience
The part arrived damaged and they made it a pain to get a refund. Took weeks to sort out. I am taking my business elsewhere next time.
Lori Kennedy
August 12, 2026 · Experience August 12, 2026
The part arrived damaged and they made it a pain to get a refund. Took weeks to sort out. I am taking my business elsewhere next time.
Daniel Sherron
August 9, 2026 · Experience August 9, 2026
Customer service really helped me identify the right part number over the phone. My outboard is running like it is brand new. Super satisfied.
Paul Rhynard
July 23, 2026 · Experience July 23, 2026
My boat was down mid-season and they helped me get the parts fast. I was back on the water in less than a week. Really appreciate the help.
Jered Hess
June 22, 2026 · Experience June 22, 2026
Used them for a few repairs now. Always get the right part the first time. Prices are fair and the parts are durable enough for my daily use.
Aaron
December 6, 2025 · Experience December 6, 2025
I was hesitant about aftermarket parts but this is great. It looks just like the original one. No leaks and the performance is just as good.
KEITH PERRIATT
June 21, 2025 · Experience June 21, 2025
Bought a complete drive for my boat. Everything was included in the box. Install went smooth with no issues. The boat is back on the water now.
Christina Boyle
June 7, 2025 · Experience June 7, 2025
Used their replacement drive for a transom repair. Everything lined up perfectly. Professional team and easy to deal with throughout the process.
Charles Dunn
May 28, 2025 · Experience May 28, 2025
My order showed up two days early. Quality of the housing looks good. Saved me a lot of money compared to the OEM price at the marina.
Heather Munoz
May 27, 2025 · Experience May 27, 2025
The part works fine but the instructions were a bit vague. Took me a few tries to get the shift cable adjusted right. Better manuals would help.
Carlos Perez
May 1, 2025 · Experience May 1, 2025
Good variety of parts for older boats. Found what I needed for a 90s mercury motor. They packaged it well to prevent any damage in transit.
Barbara Ellis
April 12, 2025 · Experience April 12, 2025
Had a question about compatibility and they knew their stuff. The gear case I got is well built and sturdy. Will be back for future repairs.
Synthia Horvath
April 11, 2025 · Experience April 11, 2025
Bought a gear set and it failed after two outings. Very disappointed given the work it took to swap it out. Not happy with this at all.
Debra Leone
March 17, 2025 · Experience March 17, 2025
Ordered a water pump kit. Everything was in the package and ready to install. Very easy to find what I needed on their website as well.
Clint Reid Sr
January 18, 2025 · Experience January 18, 2025
When the delivery driver lost my box, they sent another one out the same day. Great communication and truly a helpful crew. Highly recommend.
Adam Kessler
November 23, 2024 · Experience November 23, 2024
The casing looks heavy duty. Fit perfectly on my merc cruiser. Nice to have a local manufacturer that makes reliable stuff. I'm a happy customer.
Jennifer Ortiz
November 23, 2024 · Experience November 23, 2024
Talked to a rep about a gear ratio issue. They explained the differences well. Part arrived on time and fits my engine without any problems.
Christine Connell
November 21, 2024 · Experience November 21, 2024
No need to pay the premium prices elsewhere. These parts do the exact same job. Been using their stuff for three years now without any issues.
VA Cycling
November 2, 2024 · Experience November 2, 2024
These parts are way cheaper than the dealer stuff. Seems to hold up well enough for my fishing boat. I would definitely buy another part from them.
Patricia Nguyen
September 4, 2024 · Experience September 4, 2024
Ordered a lower unit for my merc. Shipping was fast and it bolted right up. Only reason for 4 stars is the paint finish could be a bit better.
Brian Orlick
September 3, 2024 · Experience September 3, 2024
Installed a new unit last month and it has been great. Shifts smooth and runs quiet. Really happy I decided to go with SEI for this project.