Fantastic customer service
Review of Shadesofstone.com by Eric Peterson · April 23, 2026
5/5
Had a lot of questions about installation and they took the time to explain everything to me. Super helpful team.
More reviews of Shadesofstone.com
- Verified customer
Jerry Sampson
May 1, 2026 · Experience May 1, 2026
Never received my order
Placed an order over a month ago and it never showed up. Tried calling multiple times but got no answer.
- Verified customer
Cheryl Novak
February 15, 2026 · Experience February 15, 2026
Helpful staff, confusing website
The store staff is great but their website is a nightmare to navigate. Best to just go in person.
- Verified customer
Edward Pollick
July 30, 2025 · Experience July 30, 2025
Great quality and great price
The stone quality is incredible compared to the big box stores. Really happy with the final look in my living room.
- Verified customer
Sandra Seibel
June 22, 2025 · Experience June 22, 2025
Mixed results on availability
Liked the samples, but half the stuff I wanted was on backorder for weeks. Good products but planning is hard.